SMBLacombe

Responsiveness: A Key to Customer Engagement
with David Jeffrey, Ph.D.

Engagement is a critical element in successful businesses today. They are able to keep their staff engaged and are able to engage their customers. A key element in engagement is communicating in a timely manner – being responsive to concerns, suggestions, and complaints of stakeholder parties. This presentation will explore the benefits and challenges of responsiveness “in real life” and on social media platforms.

• So you signed up for Facebook, Instagram, or Twitter. What now?
• So you decided to allow customers to share their opinions in a suggestion box?
• How can you make the most of it?

Come to the Social Media Breakfast to share and learn the benefits and challenges of being responsive to your customers in a digital age.

Get Registered!

Registration opens 8 am on Wednesday, January 30th!

 

Click the link to register:

Welcome to Social Media Breakfast Lacombe!

Social Media Breakfast Lacombe is the First Wednesday of every second month. It’s for social media enthusiasts, beginners, and experts. It’s the sharing of ideas, meeting of like-minded people, and networking. And we’d love to see you there.

  • 8:00am - 8:20am Welcome & CAFFEINATION

    Grab a coffee & snack from our Breakfast Sponsor and you’re armed to go meet all the people.

  • 8:20am - 8:30am Introductions

    Tell us your name & your favourite colour. Kidding…tell us something awesome about yourself, like why did you choose that shirt today?

  • 8:30am - 9:30am Speaker

    Meet our Speaker of the Month and it’s go time! Sit back, tweet using #SMBLacombe & absorb the awesome.

  • 9:30am - 10:00am Networking

    Now you’re caffeinated, full of new ideas and knowledge, go do some more networking.

    the faces of #SMBLacombe

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    SMBL #18 IS BROUGHT TO YOU BY

    Cilantro and Chive
    copper-cloud-events
    Lacombe Ford powering your community

    Interested in becoming a sponsor? Get in touch

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    BECOME A SMBL SPONSOR!

    Host a Social Media Breakfast, or provide breakfast and showcase your business to over 60 of Lacombe’s business owners, community builders, and non-profits. Click on the opportunity to apply!

    Door Prizes! Swag Bags!

    $100.00

    Want to promote your business at the next SMBL with a giveaway?

    Send us your request, we promise to book only one company per Social Media Breakfast. You can set up a table, do a door prize, hand out swag, it’s your call!

    *no social media mentions will be made prior to the event as with sponsorship opportunities

    *does not apply to paid sponsors, speakers, or venue providers – feel free to give away all the things!

    YES we are always looking for cool and unique sponsorships & speakers! Contact us with details.

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